While you visit our website and use our products and/or services we may collect: Name, Address, Email Address, Business Name, Phone Number, Credit Card Details, Form responses, IP address.
How your information is used
The Turf Farm collects personal information of customers for the primary purpose of providing services to them, including follow ups, aftercares, and updates on any changes to its services, as well as marketing. The Turf Farm may also use personal information for secondary purposes closely related to the primary purpose, but will only do so in circumstances where the person whose information it is would reasonably expect such use or disclosure.
Any person may unsubscribe from our mailing or marketing lists at any time by contacting us in writing or by clicking our “unsubscribe from mailing list” email link.
Where reasonable and practicable to do so, the business will only collect personal information from the person whose information it is. However, there may be circumstances in which the business is provided with personal information by third parties. In those instances, the business will take reasonable steps to ensure that the person to whom the information belongs is made aware that it has been provided to the business.
- Where the person whose information it is has consented to the use or disclosure; and
- Where required or authorised by law.
Although the business seeks to deal with reputable third parties, it cannot control, and will not be liable for, any use of personal information by any third party to whom information has been sent with the consent of the person whose information it is.
Storage of your information
Any personal information held by the business is stored in a manner that reasonably protects it from misuse, unauthorized access, modification or disclosure, and loss.
When personal information held by the business is no longer needed, the business will take reasonable steps to destroy or de-identify it. However, most of the personal information held by the business will be kept on customer files for a minimum of 7 years. A person may access their own personal information held by the business, and may update it at any time by contacting the business.
The business will take reasonable steps to ensure that personal information held by it is accurate, complete and current. If a person’s information is not current or accurate, that person should advise the business as soon as possible so that the information can be updated.
This policy is subject to change in order to keep it up to date. Changes will be made where appropriate and all changes are active immediately from the posting of the modifications.
If any person has any queries or complaints about this policy, they may contact the business by email at the following email address: